At Lumina Care, we are committed to providing care that is calm, respectful and dependable.
Every individual is treated with dignity and compassion, and we take pride in offering thoughtful support that places the person and their family at the centre of care.
For peace of mind, all carers are fully DBS checked, experienced in community palliative care, and committed to maintaining the highest standards of professionalism and trust.
Arranging care usually begins with a simple conversation to discuss your situation and explore the support that may be helpful.
Lumina Care provides tailored non-clinical support, working alongside healthcare professionals where needed.
Support is arranged in a way that works for the individual and their family, with flexible visit times, no rigid contracts and clear, affordable pricing.
As needs change, care can be adapted to ensure support remains appropriate, responsive and centred around the individual.
For additional reassurance, Lumina Care uses a Safe Arrival approach to ensure families know exactly who is visiting their home.
During the initial assessment a pre-agreed verification password can be agreed so the person receiving care can confirm it is a trusted Lumina carer.
Where helpful, we can also provide the carer's details and photograph in advance, and visits can include live location sharing with a nominated family member for added peace of mind.
We provide non-clinical palliative support focused on comfort, dignity and emotional well-being for individuals living with life-limiting conditions.
Our experienced carers offer calm, attentive support that adapts as needs change, helping individuals remain comfortable in familiar surroundings.
Our dementia care is centred on familiarity, routine and reassurance. We support individuals at all stages of dementia, recognising that needs can fluctuate from day to day. Care is delivered with patience, understanding and continuity, supporting both the person and those close to them.
End-of-Life care is deeply personal. We offer compassionate, non-clinical support that prioritises comfort, dignity and prescence during the final stages of life. Our team supports both the individual and their loved ones, providing reassurance, practical help, and emotional support, at a pace that feels right for you.
Support can be arranged to suit each individual and their family. Visits may be once a week, daily, or as often or as little as needed, depending on the level of support required.
Lumina Care currently supports individuals across West Suffolk and Thetford, providing thoughtful, person-centred care within the comfort of their own homes.
Support can be arranged at short notice when circumstances change, including short-term "bridge the gap" care following situations such as hospital discharge.
We also provide respite support for family caregivers, allowing time to rest or attend to other commitments while knowing their loved one is in safe and compassionate hands.
Care is available from £20 per hour, depending on the type and timing of support required. Exact pricing will always be discussed and agreed in advance so families know what to expect.
Lumina Care can also accept Local Authority Direct Payments, and we are happy to talk through available options during an initial conversation.